Product
Your phone always picks up
An AI receptionist for Dutch businesses that value trust. It books appointments, captures leads, takes messages and hands over when it really needs a human.
- Message taken→ transcript · 0:42
- Lead captured→ forwarded · J. Kerris
- Appointment booked→ calendar · Thu 14:00
How many callers are you missing?
A full-time receptionist easily costs €40,000-48,000 per year all-in (average gross salary plus employer contributions), and yet the phone still rings through during peak hours and after closing. Every missed call is a lost customer or appointment.
the agent runs on my own business line: call it yourself
reachable, also outside office hours
transcript and recording land on infrastructure under your own management
implementation + monthly care, no hourly rate
What it does
Books appointments
Callers get a suitable slot offered right away. Approval always stays manual: nothing enters your calendar without your OK.
Captures leads
Name, company, email and subject are neatly recorded and passed on to you. No call-back needed for basic questions.
Takes messages
No silent voicemail: callers leave a message you see instantly.
Forwards calls
On confusion, anger or an explicit request for a human, the AI hands over without friction.
Bilingual NL/EN
Fluent in Dutch and English. Handy in regions with expats and tourism.
Privacy is built in
This product is built for businesses that handle client data confidentially: legal, healthcare, finance. The points below are not intentions: they are either built into the configuration, or put in writing before we start.
- At the start of the call the agent states that it is an AI and that the call is being recorded (AI Act art. 50, in force since 2 August 2026)
- No voice cloning, no selling of call data
- The data processing agreement and the list of sub-processors are put in writing before we start, including retention period and who has access
- Everything the agent records (transcripts, recordings, appointments, leads) is on infrastructure under your own management within a minute, with an agreed retention period; the speech processing itself runs at a specialised vendor under a data processing agreement. A fully private environment is possible as a custom build
How it works
- 1Demo on a real number
You hear the agent live on the phone, no slideware. Then we decide together whether it fits you.
- 2Implementation at a fixed price
No hourly rate. A fixed price for the implementation: knowledge of your business, number, agent, tools and testing.
- 3Care & tuning per month
A voice agent is never 'done'. With monthly care you keep steering: model drift, new questions, new features.
No hourly rate: fixed price + care
I run this system myself for my own business. Pricing is transparent: a fixed implementation price and a monthly care plan for ongoing development. Variable usage costs (AI minutes + telephony) are passed through separately at cost. What it returns depends on your own numbers: what a missed call costs you and how often it happens. We do that sum together in the first conversation, including the comparison with the wage cost of a full-time employee (€40,000-48,000 per year all-in).
- Fixed price for the implementation
- Monthly care: tuning, monitoring, new features
- Usage costs (AI minutes + telephony) at cost
- Minimum 3-6 months, then cancel monthly
In South Limburg and the Euregio
Kerris ICT is based in Vaals, on the border with Aachen. The demo is a phone call. For offices and practices in Maastricht, Heerlen and the rest of South Limburg I also come by in person.
Frequently asked questions
What is an AI receptionist?
An AI receptionist answers incoming calls on behalf of your business: scheduling appointments, answering frequently asked questions, taking messages and handing off urgent calls. It is available 24/7, also outside business hours.
How many calls get missed?
You only know once you measure it, and most practices do not. The percentages doing the rounds online come from vendor blogs citing each other, so I do not use them. Two ways to find out for yourself: check your phone system for how many calls go unanswered, or let the agent run for a few weeks. Every call arrives in the log with a transcript and a topic, so after that you know it per part of the day.
Do I have to tell callers they are talking to AI?
Yes. Article 50 of the European AI Act has required since 2 August 2026 that users of AI systems that communicate with people inform them that they are talking to AI. The receptionist is set up to do this at the start of the call.
What happens to call data?
Conversations can run on your own infrastructure, are not used to train models and get a short, clear retention period. You keep control over who has access.
How much does an AI receptionist cost?
Costs consist of a one-off setup and a monthly service, depending on the number of lines, languages and integrations. How quickly it pays back depends on your volume and on what a client is worth to you; in the first conversation I work it through with you on your own numbers. Naming a payback period without those numbers is guesswork. How the costs are made up is explained in the knowledge base article ‘How much does an AI receptionist cost?’.
Can the receptionist recognise emergencies?
Yes. The receptionist is trained on your domain and your urgent procedures and hands off to a real person in the office in an emergency.
Can I have AI answer my phone?
Yes. The AI receptionist answers on behalf of your business, also outside office hours. It offers appointments (which you approve), records name and question, and transfers to a person in an emergency or when the caller asks for one. You can hear how that sounds on +31 85 083 5588: the agent answers my own business line there.
Is this AI receptionist built for Dutch businesses?
Yes. Kerris ICT is based in Vaals, South Limburg, and the AI receptionist is built for businesses in the Netherlands. It speaks Dutch and English and says at the start that the caller is talking to an AI. The data processing agreement, the sub-processors and the retention period are put in writing before the start.
Ready to never miss a caller?
Book a short demo and hear the AI receptionist live on the phone. No obligation.
- Demo: free & no obligation